Help
Frequently asked questions
Answers on lease documents, deposits, minimum stay, pets, utilities, bilingual contracts, fit-out, and owner listings.
General
What is danara.vn?
danara.vn is a verified apartment platform in Da Nang. We help owners prepare and rent out homes with real photos, transparent pricing, optional fit-out packages, and property management tools.
Which languages does the site support?
The site is available in Vietnamese and English. Logged-in users can set a preferred language on their profile; the header switcher updates the interface immediately.
How do I contact Danara?
Email hello@danara.vn or use the form on a listing. We aim to reply within one business day.
Rentals
What does the Verified badge mean?
Every listing in our public grid has been checked by Danara: identity of the owner or listing agent, accurate photos, and key property details. Unverified listings are not shown on the public site.
How do I apply to rent an apartment?
Open a listing, choose Book tour or Apply, and submit your details. The owner reviews your application. If approved, you can continue to contract signing through Danara.
What documents do I need to rent?
Usually a national ID or passport. Foreign tenants add a visa or residence document when the owner requires it. Proof of income is only needed if that listing says so. Danara confirms terms on each inspected listing — there is no single paperwork pack for every home.
How does the rental deposit work?
The owner sets the deposit; it is written on the listing or in the contract after verification. There is no city-wide default. Do not transfer a deposit from a group chat; inquire on a Verified listing to receive that unit’s terms.
What is the minimum lease?
Danara focuses on long-term stays, typically 6–12 months. Each listing shows the minimum when the owner sets one. Nightly serviced stock is not published on the public grid.
Are pets allowed?
That depends on the building rules and the owner, and it is asked during verification. There is no site-wide pet policy. Confirm before you pay a deposit.
Who pays utilities and building fees?
Electricity and water are usually on the tenant’s meters. Building management, internet, and parking must appear on the listing or the contract. If a listing omits them, ask in the inquiry — Danara will not infer fees from a brochure.
Is the lease bilingual?
Leases through Danara are issued in Vietnamese and English with the same terms. Expats should not have to turn a Zalo thread into a contract.
Fit-out
What fit-out packages are available?
We offer ready-to-rent packages, full renovation scopes, and a custom option for bespoke requirements. Browse packages on the Fit-out page and request a quotation — our team follows up within one business day.
Owners
How can I list my apartment as an owner?
Create an owner account, then use List your property on the Owners portal. Submit one title and description in your current language; Danara handles verification and can support translation for the other language.
Resales
Can I buy a verified apartment through Danara?
Yes. Verified resales include Danara rental history where available. Request a viewing from the listing page and our team coordinates the handover and verification pack.